Home care
The standing clean, kept to your house card
For households that want the same clean on the same day without explaining it twice. Two visits a month or weekly, by the plan.
The lead follows one checklist every visit, so the fourth clean matches the first. Notes you leave in a text go onto the house card and are there next time.
Every visit
Kitchen counters, sink and the outside of appliances
Bathrooms scrubbed top to bottom
Dusting at reachable heights
Floors vacuumed and mopped
Beds made, trash and recycling out
What's included
Room by room, what a standing clean covers
Kitchen
Counters, sink and backsplash wiped
Stovetop and outside of appliances
Microwave wiped inside
Floor vacuumed and mopped
Bathrooms
Toilets, tubs, showers and sinks scrubbed
Mirrors and fixtures wiped
Towels swapped for your clean set
Floors mopped
Bedrooms
Beds made, or linen changed when the plan says
Surfaces dusted
Floors and rugs vacuumed
Living areas
Shelves and surfaces dusted
Cushions and throws straightened
Floors vacuumed and mopped
Entry and closets
Floor cleared and mopped
Shoes and coats back where the card says
The last ten minutes
Trash and recycling out
A walk-through of the day's list
A text with what was done and what wasn't
Good to know
Costs extra, and what we don't do
Costs extra
Inside the oven or dishwasher
Inside windows and blinds
Ironing and steaming
On the plan, not extra
Beds made each visit
The key held and logged
A text after every visit
What we don't do
Move heavy furniture
Clean mold, hoarding or biohazard
Wash outside windows or use ladders
Pest or pet-waste cleanup
Price
How the price works for this service
What moves the number
Home size and bathrooms set where a plan starts. Pets that shed, time since the last clean and the days you want can add to it.
What a plan includes
A plan holds a set quantity of this service each month, so there is no price per room. The plans page shows what each plan holds and its terms.
When you get the number
After the walk-through and before the first bill, in a text you can answer with a yes or a question.
A visit
How a visit goes
- 01
Step 1: A text when the lead is on the way
You get her first name again and the time she will arrive.
- 02
Step 2: The house card first
She reads your card and any note you added since last time.
- 03
Step 3: Top to bottom, floors last
Dusting and wiping, then bathrooms and kitchen, then floors on the way out.
- 04
Step 4: A recap and a locked door
You get what was done and what wasn't, and the door is locked the way the card says.
Getting ready
Before we arrive
Before we arrive
Pets in a room, or told friendly
Counters cleared of loose papers
Alarm codes on your house card
Access
A door code or a key we log
A parking note for the lead
Anything fragile or off limits, on the card
If you're home
That's fine; the lead works around you
A closed door is a skipped room
Tell us if a room needs more time
A few questions about this service
How long is a standing clean?
Three hours on Essentials and Household, four on Full concierge. The first visit runs longer so the routine starts from a clean base.
What do you clean with?
We bring cloths, a vacuum and a mop. Products are named on your house card, and fragrance-free ones are available on request. Tell us about any surface a product shouldn't touch.
Can I skip a week?
Yes. Text us by 6 p.m. the day before, and the visit is moved or skipped. A visit canceled with less than 24 hours' notice counts as used.
Want a standing clean?
Tell us your neighborhood and the day that suits you. We'll text back to set a walk-through.